Course Description
Leaders will acquire the essential skills and knowledge needed to cultivate a collaborative and results-oriented team culture. Through interactive sessions and practical exercises, attendees will develop a deep understanding of the key elements that contribute to high team performance, including trust & vulnerability, accountability, and strategies for fostering a shared commitment to achieving outstanding results.
Audience: Managers
Duration: 2 hours
Learning objectives include:
Foster trust within teams, including open communication, vulnerability, and establishing a foundation of integrity.
Create an environment where differing opinions are valued, and conflicts are resolved constructively, leading to more robust decision-making.
Ensure team members are committed to collective decisions, promoting accountability and shared responsibility.
Cultivate a sense of ownership within the team, ensuring people are responsible for their contributions and outcomes.
Set clear goals, measuring progress, and fostering a results-driven mindset among team members.
The Focal Point
Much of the session will revolve around Patrick Lencioni’s book - The 5 Dysfunctions of a Team. In this book, it explores common challenges that can undermine the effectiveness of teams.
Absence of Trust: The first dysfunction is the lack of trust among team members. When team members don't trust each other, they hesitate to be vulnerable, share ideas, or admit mistakes. So you miss out on potential great ideas.
Fear of Conflict: Teams that fear conflict tend to avoid healthy debates and discussions. When people avoid conflict, it can lead to unresolved issues and poor decision-making (because we don’t have all the information we need to make an informed decision).
Lack of Commitment: When team members do not actively commit to decisions, they lack clarity and buy-in, leading to ambiguity and hesitation in executing plans.
Avoidance of Accountability: Teams that avoid holding each other accountable for their actions and responsibilities create a culture of low performance and reduced morale. So it’s not only the managers who should hold the employees accountable; we’re also saying coworkers should hold each other accountable.
Inattention to Results: The final dysfunction is failing to focus on collective team results. When team members prioritize individual goals over team objectives, overall performance suffers.
Learning Agenda
Establishing Trust: Be introduced to a range of trust-building exercises that help teams become more vulnerable, take more risks, and become more effective.
Encouraging Healthy Conflict: Learn simple techniques and phrases to voice a dissenting opinion and create an environment where contrarian viewpoints are encouraged.
Building Commitment: Understand how to increase team commitment by clarifying roles, responsibilities, decision-making, and communications.
Holding Others Accountable: Create high-performance teams by teaching employees to keep their peers accountable.
Achieving Team Results: Apply everything we learned in class and assess our areas of opportunities as a manager.
Interested in learning more?
Contact us at hello@feedlearning.com.