Course Description

Make a great hire by interviewing effectively and selecting the best candidate for the team. We’ll discuss questions and topics you can and cannot ask, how to assess if a candidate is a match, and how you can ensure you’re giving every candidate fair consideration. Better decisions, fewer regrets. 

Audience: All Employees
Duration: 2 hours

Learning objectives include:

• Create behavioral-based interview questions that capture the candidate’s past performance to help predict how they’ll perform at your organization  

• Be aware of which topics are off-limits and which questions you can safely ask   

• Know what an ideal answer looks like and probe for additional details while mitigating unconscious bias  

• Provide fair, job-related interview feedback for each candidate to help make the final decision

The Focal Point

Behavioral-based interview questions are based on competencies (which are measurable or observable knowledge, skills, abilities, and behaviors) that are tied to the job description, expectations, and critical functions to successful job performance. 

Focusing on competencies and behaviors will help keep the conversation job-related, legal, and relevant to predicting if the candidate is qualified for the role.

By the end of the course, learners will be able to create effective behavioral-based interview questions and probing questions.

Learning Agenda

• Behavioral-Based Interviewing: how to structure your interview questions to measure performance and potential

• Keeping Questions Job-Related: what you can and cannot ask during an interview

• Assessing Candidate Answers: discern between a good answer and a great answer

• Making the Final Decision: how to weigh candidate responses and be confident in selecting the best individual for your team

• Mitigating Unconscious Bias: the common biases we have during hiring and the 3 ways to mitigate bias in the interview process

What to Expect

• Growth Mindset: We’re all here learning together. We’re all going to make mistakes. Great news! This is a safe space to try things out!

• Moderate to Fast-Pace: There’s a lot to cover so we’re breeze through each section, but slow us down if you have questions!

• Participate & Have Fun: There will be plenty of activities throughout the training using Zoom annotations, open discussion, chat, self-reflection, role-playing, and breakout sessions (3 total). All participants will receive an Activity Handout and an abbreviated version of the training deck.

*Note: All participants will receive a copy of the training deck plus additional resources such as access to an Interview Questions Library.

Interested in learning more?

Contact us at hello@feedlearning.com.